ARB Mediation Services

ARB Mediation Services answers the need for a knowledgeable neutral who understands the unspoken messages and context inherent in communication. The business and legal communities of South Florida celebrate how diverse we are, and yet how similar, which is why you want someone with good relationship building skills who can quickly establish the trust necessary to achieve a resolution of the issues. Choosing a mediator, or any kind of arbiter of a dispute, is an important component of the settlement strategy. You want someone you can count on to treat your clients with respect, and maintain a level of dignity throughout the proceedings while still pursuing creative solutions.

Insights from a Good Listener: An Ongoing Blog

• 12Sep

  How to Present Your Ideas in a More Compelling Fashion

  Presentation Skills, Speaking, Writing 154 Comments

  Most of us impart information to others on a regular basis. We do so when making a speech, giving instructions, having a conversation. Politicians particularly need to make a compelling case with their words, and there’s some politics in almost every occupation. So how to make your words so compelling they inspire the listener into action?

  People experience things in one of three ways: visually, aurally, or through feelings. When speaking, it is important to take this into account, and 1) paint pictures with words; 2) speak with inflection and emotion; and 3) personalize the stories so that the listener can relate on an emotional level. It is always more meaningful to use an example about yourself or another person as a way of creating a bond with the audience.

  Continue reading »