http://www.arbmediation.com Mediation, Arbitration, and Communication Services Wed, 03 Mar 2010 15:43:20 +0000 http://backend.userland.com/rss092 en When you speak, you tell a story to your listeners. Every story needs to have a beginning, a middle and an end. A climax and a finish. That way, your listener is clued in to what is going on and the story reaches a logical conclusion. The listener isn't left ... http://www.arbmediation.com/2009/09/how-to-tell-a-compelling-story/ Now that I am immersed in mediating disputes, those same skills are being called upon in another area of my life, as the co-creator of the Rosh HaShana and Yom Kippur services for the West Broward Jewish Center with Rabbi Bernie Presler.  The ability to peruse vast amounts of material, ... http://www.arbmediation.com/2009/09/leading-high-holy-day-services/ The first step was deciding that you want to pay attention to what you are hearing [that is, you are willing to listen to what someone else is saying] and so you set a specific time to do so. Now, what do you do? The act of listening is not ... http://www.arbmediation.com/2009/09/now-that-youre-listening/ It's 5:30 on a Friday afternoon, and I just got off the phone with a woman lawyer who gives me a lot of business. The fact that I was able to reach her at this hour is because I know when to call. She likes to work late on Friday ... http://www.arbmediation.com/2009/09/know-when-to-call/ There comes that time in mediation that calls for the moment of truth. That recognition that everything is on the line and here is where you are standing. Recently, that came down to the look in their eyes when they saw my hand make a circle to depict "zero", repeated ... http://www.arbmediation.com/2009/09/the-turning-point/ Facilitation is the art of controlling a room full of angry, disgruntled people who all feel entitled to something, and having something productive come out of the time spent together. It’s the in term for what used to be good, old-fashioned negotiating between a lot of different interests. These days, ... http://www.arbmediation.com/2008/11/art-of-facilitation/ Many people spend time and energy trying to get their personal lives and relationships in order, but experience a disconnect when it comes to their business or professional side. The same principles which work for personal relationships can be applied to the business environment. Mediation provides the framework for what I ... http://www.arbmediation.com/2008/11/business-conselling-right-for-me/ Most of us impart information to others on a regular basis. We do so when making a speech, giving instructions, having a conversation. Politicians particularly need to make a compelling case with their words, and there’s some politics in almost every occupation. So how to make your words so compelling ... http://www.arbmediation.com/2008/09/how-to-present-your-ideas-in-a-more-compelling-fashion/